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    • All-in-One-Paste
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  • Leg & Muscle
    • Neck Sweat
    • Painaway Cream
    • Painaway
    • Simply Blue
    • The Big Sweat
    • Tincture of Arnica
  • Salves
    • Black Perfection Salve
    • Ichthammol Salve 20%
    • Tenda Heel Salve
    • Tenda Wound
  • Wound Care
    • Tenda Heal Spray
    • Tenda Heal Cream
  • Hoof Care
    • Fish Oil – 100%
    • Holistic Hoof Oil
    • Ichthammol Salve 20%
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  • Poultice
    • Premium Medicated Poultice
    • Original Performance Poultice
    • Tenda Clay
    • Tenda-Bow
  • Topical
    • Camphor
    • Glycerine 99.5%
    • Isopropyl Alcohol 70%
    • Isopropyl Alcohol 99%
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    • Menthol Crystals
    • Tincture of Myrrh
    • Witch Hazel
    • Wintergreen Oil
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    • TendaPod
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    • Giddy-Up Conditioner
    • Tenda Sheen
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    • Hypoallergenic Dog Shampoo
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Terms and Conditions

We can be reached via e-mail at sales@tendahorse.com

RETURNS:
We recognize that on occasion, an item that you have purchased may need to be returned. Regardless of the reason, we are here to help!
 
You may return most new, unopened items sold by Tenda Horse Products, LLC within 30 days of delivery for a full refund less shipping cost. We’ll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We will not accept returns on open or used products. A 15% restocking fee may apply.
 
If you will be sending your item back to us please request a Returned Goods Authorization (RGA) number in order to expedite the returns via email sales@tendahorse.com or call 1-800-321-2142. Repackage your item carefully, fill any voids with suitable packing material to protect the item from damage. Include your RGA # in the ATTN: line of your return label. See example below:
 
Tenda Horse Products
Attn: Returns (RGA Number)
18400 North Liberty Road
Fredericktown, OH 43019
 

We suggest that you use a return shipping method that includes tracking such as UPS, Fed Ex, or USPS Priority. Tenda Horse Products, LLC will not be responsible for lost, damaged, or otherwise undelivered return packages.Once we receive and process your return, we will issue a credit for the merchandise amount back to the same payment method that you had originally used.

Contract manufacturing/Special Orders are ineligible for a return unless the product is defective or not manufactured to the customer’s specifications.
 
DAMAGED SHIPMENTS:

If your shipment arrives damaged: You must note the damage on the carrier’s delivery record in accordance with the carrier’s policy, save the merchandise in the original box and packing it arrived in, and notify Tenda Horse Products, LLC immediately to arrange for a carrier inspection and pick up of damaged merchandise. If you do not notify Tenda Horse Products, LLC of damaged goods within the first 7 days of arrival, the regular return policy will override any claim of damage, and your purchase(s) will fall under all current manufacturer restrictions.

SECURE SHOPPING:
When you place orders on our site, all of your order information, including your card number and delivery address, is transmitted through the internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our site from capturing and viewing your personal information.

 

 

Terms and Conditions

We can be reached via e-mail at sales@tendahorse.com

RETURNS:
We recognize that on occasion, an item that you have purchased may need to be returned. Regardless of the reason, we are here to help!
You may return most new, unopened items sold by Tenda Horse Products, LLC within 30 days of delivery for a full refund less shipping cost. We’ll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We will not accept returns on open or used products. A 15% restocking fee may apply.
If you will be sending your item back to us please request a Returned Goods Authorization (RGA) number in order to expedite the returns via email sales@tendahorse.com or call 1-800-321-2142. Repackage your item carefully, fill any voids with suitable packing material to protect the item from damage. Include your RGA # in the ATTN: line of your return label. See example below:
Tenda Horse Products
Attn: Returns (RGA Number)
18400 North Liberty Road
Fredericktown, OH 43019

We suggest that you use a return shipping method that includes tracking such as UPS, Fed Ex, or USPS Priority. Tenda Horse Products, LLC will not be responsible for lost, damaged, or otherwise undelivered return packages.Once we receive and process your return, we will issue a credit for the merchandise amount back to the same payment method that you had originally used.

Contract manufacturing/Special Orders are ineligible for a return unless the product is defective or not manufactured to the customer’s specifications.
DAMAGED SHIPMENTS:

If your shipment arrives damaged: You must note the damage on the carrier’s delivery record in accordance with the carrier’s policy, save the merchandise in the original box and packing it arrived in, and notify Tenda Horse Products, LLC immediately to arrange for a carrier inspection and pick up of damaged merchandise. If you do not notify Tenda Horse Products, LLC of damaged goods within the first 7 days of arrival, the regular return policy will override any claim of damage, and your purchase(s) will fall under all current manufacturer restrictions.

SECURE SHOPPING:
When you place orders on our site, all of your order information, including your card number and delivery address, is transmitted through the internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our site from capturing and viewing your personal information.

 

 

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Serving the performance horse industry for over 45 years.

The use of top-quality raw ingredients and steadfast attention to detail during the manufacturing process, ensures that the highest quality and consistency is achieved with all products that leave our facility.

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CONTACT

Tenda Horse Products, LLC
2377 Campbell Street
Sandusky, Ohio 44870
sales@tendahorse.com
833-29TENDA (833-298-3632)

  • Nutritional
    • All-in-One-Paste
    • B-Calm
    • B-N-M Daily
    • B-N-M-Paste
    • Down-the-Stretch
    • Fast Finish
    • Race Day Formula
  • Leg & Muscle
    • Neck Sweat
    • Painaway Cream
    • Painaway
    • Simply Blue
    • The Big Sweat
    • Tincture of Arnica
  • Salves
    • Black Perfection Salve
    • Ichthammol Salve 20%
    • Tenda Heel Salve
    • Tenda Wound
  • Wound Care
    • Tenda Heal Spray
    • Tenda Heal Cream
  • Hoof Care
    • Fish Oil – 100%
    • Holistic Hoof Oil
    • Ichthammol Salve 20%
    • Pine Tar
  • Poultice
    • Premium Medicated Poultice
    • Original Performance Poultice
    • Tenda Clay
    • Tenda-Bow
  • Topical
    • Camphor
    • Glycerine 99.5%
    • Isopropyl Alcohol 70%
    • Isopropyl Alcohol 99%
    • Tincture of Arnica
    • Menthol Crystals
    • Tincture of Myrrh
    • Witch Hazel
    • Wintergreen Oil
  • Grooming
    • TendaPod
    • First In Show
    • Giddy-Up Shampoo
    • Giddy-Up Conditioner
    • Tenda Sheen
  • Pet Care
    • Baking Soda & Oatmeal Dog Shampoo
    • Coconut & Vanilla Dog Shampoo
    • Fresh Scent Dog Shampoo
    • Hypoallergenic Dog Shampoo
    • Lavender & Chamomile Dog Shampoo
    • Hypoallergenic Shampoo & Conditioner
    • Fresch Scent Shampoo & Conditioner
    • Tenda Ear Wash
  • Other
    • Cedar Oil
  • Where to Buy

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